Fresh & Hot from Japan, 5 to 9 December 2016

Welcome to Europe-Japan Dynamics!

This is our blog page.

Please click here for what we do.
Please click here for who we are.
************************************

Please enjoy fresh & hot news from Japan with comments by Europe-Japan Dynamics.

5 Dec. From filament to stamp, Panasonic switching the use of material of lamps due to switching of lighting to LED

Panasonic converted material (tungsten) for the filament of incandescent and fluorescent lamps into a stamp. Due to the spread of lighting by LED (light emitting diode), the use of the filament is decreasing. The company therefore has switched the use of processing technique of tungsten developed in-house to stamps. The stamps made from tungsten has advantages over existing materials of stamps, such as a long life and only a little pressure needed to use it. Panasonic plans to ship the material to stamp manufacturers before the end of this year.

Comments: Panasonic is flexible to search and find a new use of existing techniques in a competitive ways.

6 Dec. Automatic driving car carrying cars for export to a wharf, ”Intelligent Vehicle Towing” introduced by Nissan Oppama Factory

Nissan Motor Corp. introduced and showed to the press a system to carry newly manufactured cars from the factory to a dedicated wharf by an electric car (EV) of the automatic driving in its major Oppama Factory (Yokosuka-shi, Kanagawa-ken). Nissan plans to use this system to carry 1,000 cars per day by 2019, thus to improve efficiency of production and the shipment.

Comments: Automatic cars may be used more efficiently in private premises for limited purposes than in public roads, at least until technology and operational know-how will have been piled up.

nissan

7 Dec. Monitoring teleworkers, Canon to start a support service

Canon announced that the company will launch a system to support “the telework” via the Internet, a style of working to work at homes. The system allows managers to watch employees working at home with a remote camera, and will be introduced to the market next February. The Government promoting the telecom as a part of “The reform of the way of working”, Canan and its competitors are developing the systems that facilitate the telework.

Comments: The system hits a thin line between private and work lives. Would teleworkers want to have a monitoring camera at home?

8 Dec. The East meets the West, Santa Clause in a shape of Japanese traditional doll

Hakata dolls (One of the Japanese traditional dolls developed in Fukuoka area, Kyushu region) of Santa Claus are on sale in the Christmas market held in front of the JR Hakata station (Fukuoka-shi ). Only three hundred dolls will be sold. People queued to but one.

Comments: The doll symbolizes adjustment of traditional craftsmanship to the modern life.

santa-%e5%8d%9a%e5%a4%9a%e4%ba%ba%e5%bd%a2

9 Dec. Innovative drug development of iPS, budget of 6 Billion yen over 6 years to be approved by the Government

Japanese government is starting a new project to create induced pluripotent stem (iPS) cells from the cells of patients to support the innovative drug development. A committee in charge of the Ministry of Education, Culture, Sports, Science and Technology has approved an outline of the plan that will cost 6 billion yen over six years. The project is intended to support research to create the basis of a new medicine to be developed by pharmaceutical companies.

Comments: A long time and huge investment are needed for R&D of new medicine.

All the news items are picked up from “Asahi Digital”, and summarized and translated by Europe-Japan Dynamics. The articles are not an official translation by the Asahi Newspaper.

Fresh & Hot from Japan, 31 October to 4 November 2016

Please enjoy fresh & hot news from Japan with comments by Europe-Japan Dynamics.

31 Oct. Cleaning, cooking, and more, four tasks of hotel business taken by one person, hotel management reform by Hoshino Resort of inns

Hoshino Resort is known as revitalizing business of ryokans (Japanese style inns). A major strength of the company is “multi-tasking” of employees who take more than two roles, while, in other hotels, those in charge of the front desk takes tasks at the front desk and those in charge of cleaning do cleaning only. With the improvement of employee productivity, Hoshino Resort opened a ryokan in Tokyo last summer and intends to develop ryokan business overseas.

Comments: Multi-tasking reduced redundant time of employees. This management may be an interesting model of hotel business.

2 Nov. A major vendor suspended sales of some routers due to a possible abuse of the use for cyber attack

I-O Data Device Inc. (Kanazawa), one of the major Japanese computer peripheral manufacturers, suspended sales of some of its products, due to a possible abuse of use of its equipment for a new means of cyber attack, that utilizes the equipment used for IoT (the Internet of Things). There are a number of cyber attack cases recently in and outside Japan in which device for IoT is infected by virus and used for “DDos” attack.

Comments: IoT could be more vulnerable than human-to-human Internet. We need wisdom to prevent this new way of cyber attack.

3 Nov. Willingness of sending by family budget worsened for the first time in three months, said the Cabinet Office

According to the consumer behavior survey of October undertaken by the Cabinet Office, the consumer sentiment index for private households (seasonal adjustment level) that indicates willingness to spend by the family budget turned worse to be 42.3 points, down from the last month by 0.7 points for the first time in three months. The Cabinet Office concluded “the slow upward trend continued” and maintained its basic observation to be “the movement of the improvement is observed”.

Comments: Japanese economy is still fragile, while moving upwards.

4 Nov. “World Tsunami Awareness Day” is the 5th Nov., disaster drill involving 420,000 people undertaken in Wakayama

One day before the first “World Tsunami Awareness Day” on 5 Nov. established by the United Nations, a disaster drill was held in Wakayama prefecture, involving about 420,000 people who are mostly in public facilities, such as schools.

Comments: “World Tsunami Awareness Day” is a good idea to regularly alert us to be prepared for the disaster.

%e4%b8%96%e7%95%8c%e6%b4%a5%e6%b3%a2%e3%81%ae%e6%97%a5%e3%80%80tsunami

All the news items are picked up from “Asahi Digital”, and summarized and translated by Europe-Japan Dynamics. The articles are not an official translation by the Asahi Newspaper.

Inside a Japanese head — How to avoid fatal mistakes with Japan, Zürich, 19 May

Workshop

Inside a Japanese head —

How to avoid fatal mistakes with Japan

In cooperation with

sjcc_logo

Tokyo by FB_2016-2 — Tokyo is always dynamic. What is in a head of Japanese? (Photo: F. Behrouz)

What is going on inside the head of your Japanese business partner?

A unique workshop will take place enabling you to visit the inner workings of your Japanese business partners and clients.

The workshop will be interactive. You will be challenged by practical situations, which many Swiss people encounter. You will learn how to work better with your Japanese contacts and benefit more from your exposure to Japanese culture.

Please bring your specific problems and challenges with Japan to the workshop. A Japanese senior insider will examine the problems with you on site and help find solutions.

Potential problems

“The Japanese decision-making process is so mysterious!”
“I don’t know if I’m interacting well with my Japanese colleagues.”
“Why do the Japanese always do things in their own way?”
“How can I say ‘No’ to my Japanese customers without offending them?”
More …

Who should attend?

Executives and managers in charge of Japan for; Sales, Business Development, Global Operations, Project Management, Training, Human Resources, and more.
Representatives of public, commercial and cultural associations who interact with Japan.

Your benefits

To better understand the Japanese way of thinking
To feel at ease interacting with your Japanese business partners and employees
To discuss face to face with senior experts and clarify your pending issues with Japan

Program

Culture and management
Positioning of Japan in the world cultures
Background of Japanese way of thinking
Five clues to understand inside a Japanese head
How to use the knowledge in your own assignments

Practical information

Date

Thursday, 19 May 2016

18:30 Workshop

20:30 Aperitif and Networking

Location

Salon Rudolf, Au Premier

Bahnhofplatz 15, 8021 Zürich

Organisation

Europe-Japan Dynamics and

VDF Coaching & Cultures, in cooperation with SJCC Swiss-Japanese Chamber of Commerce

Fees (Please pay at the door)

SJCC Members	CHF 100.-
Non-SJCC	CHF 150.-

“Come with three, pay for two” — If two persons participate from the same organisation, the third person will be free.

Registration for the workshop is kindly requested by 6 May 2016.

Registration Yoshiko KURISAKI, Founder, Europe-Japan Dynamics

e-mail yoshiko.kurisaki@gmail.com / Tel. 076 411 6076

<Attention!>

In case of cancellation, thank you for letting us know by 6 May latest. It will allow us to give a seat to someone who needs it.
We will be obliged to charge cancellation after 9 May or no-show to cover the costs of the workshop.

Who is Yoshiko KURISAKI?

Yoshiko, a Japanese national, is the founder and executive consultant of Europe-Japan Dynamics, a specialist of cross-cultural management between Switzerland, Europe and Japan. She has unique competence drawn upon over 20 years of business experience in Japan (NTT) and Europe (OECD and SITA). Member of SJCC. Customer testimonials –> http://http://en.geneva-kurisaki.net/values/

Who is Verónica De La Fuente?

Verónica De la Fuente, a Chile national, has been working as an intercultural trainer and consultant in the last 15 years. Veronica is a Professional Coach certified by the International Coaching Federation (ICF). In the workshop, she will introduce the positioning of Japan in the world cultures.

Looking forward to seeing you!

Workshop Flier –> Workshop_Inside a Japanese head_May_2016_v2

Inside a Japanese head — How to avoid fatal mistakes with Japan, Zürich, 19 May 2016

Workshop

Inside a Japanese head —

How to avoid fatal mistakes with Japan

in cooperation with Swiss-Japanese Chamber of Commerce

Zurich, 19 May

sjcc_logo

What is going on inside the head of your Japanese business partner?

A unique workshop will take place enabling you to visit the inner workings of your Japanese business partners and clients.

Please bring your specific problems and challenges with Japan to the workshop. A Japanese senior insider will examine the problems with you on site and help find solutions.

Potential problems

“The Japanese decision-making process is so mysterious!”
“I don’t know if I’m interacting well with my Japanese colleagues.”
“Why do the Japanese always do things in their own way?”
“How can I say ‘No’ to my Japanese customers without offending them?”
More …

Who should attend?

Executives and managers in charge of Japan for; Sales, Business Development, Global Operations, Project Management, Training, Human Resources, Communications, and more.
Representatives of public, commercial and cultural associations who interact with Japan.

Your benefits

To better understand the Japanese way of thinking
To feel at ease interacting with your Japanese business partners and employees
To discuss face to face with senior experts and clarify your pending issues with Japan

Date 18:30 – 21:30 Thursday, 19 May 2016

Location Salon Rudolf, Au Premier, Bahnhofplatz 15, 8021 Zürich (In the building of the Zurich railway station)

Program 18:30 – 20:30 Workshop, 20:30 – Aperitif and Networking

Organisation Europe-Japan Dynamics and VDF Coaching & Cultures

In cooperation with Swiss-Japanese Chamber of Commerce (SJCC)

Fees (To be paid at the door)

SJCC Members	CHF 100.-
Non-SJCC	CHF 150.-

“Come with three, pay for two” — If two persons participate from the same organisation, the third person will be free.

Registration : Please call or write to Yoshiko KURISAKI, Founder, Europe-Japan Dynamics, e-mail yoshiko.kurisaki@gmail.com / Tel. 076 411 6076

Registration for the workshop is kindly requested by 6 May 2016.

<Attention!>

In case of cancellation, thank you for letting us know by 6 May latest. It will allow us to give a seat to someone who needs it.
We will be obliged to charge cancellation after 9 May or no-show to cover the costs of the workshop.

Who is Yoshiko KURISAKI?

Who is Verónica De la Fuente?

Registration by 6 May 2016 Yoshiko KURISAKI, Founder, Europe-Japan Dynamics,

e-mail yoshiko.kurisaki@gmail.com / Tel. 076 411 6076

Please find a workshop flier here –> Workshop_Inside a Japanese head_May_2016_v2

What are clues for Western Professional women doing business in Japan?

Here are seven clues for you! Please enjoy.

These are highlights of the Intercultural Training Channel organised by Mr. Matthew Hill, intercultural author, trainer & coach.

Part 1

Part 2

Part 3

Part 4

Part 5

Clues for the western professional women visiting Japan, “Moshi moshi, Japan?”, Geneva, Friday, 23 October

Moshi moshi, Japan?, Geneva, Friday, 23 October (Speaker is changed.)

“Moshi moshi, Japan?” is an informal meet-up with people doing business with Japan.

Theme “Clues for the western professional women visiting Japan”

What is the status of working women in Japan?
What is an appropriate business attire?
How to carry on negotiation with Japanese businessmen?
And more

Presenter Yoshiko KURISAKI, Europe-Japan Dynamics

Date and time: From 18h00 to 19h15, Friday, 23 October
Place: McDonald (find us at a table on the 1st Floor), 22, rue du Mont-Blanc, 1201 Geneva (1 min from Cornavin station)
Languages: French and English
Fee: CHF 10.- for Organisation and your own coffee

Registration: By e-mail or phone to Yoshiko Kurisaki, Europe-Japan Dynamics
Yoshiko.kurisaki@gmail.com, Tel. 076 411 6076

Next meeting ————————————————-

Friday, 20 November, 2015

Theme “Helping Switzerland and Japan for 28 years”
Presenter to be confirmed. Mr. Kiyoshi IMAI, Trade and Investment Adviser, Japan External Trade Organization (JETRO), Geneva

What is it like for a French man to be President of a Japanese company? — From “Moshi moshi, Japan?”, 19 June. 2015

What did a French man find when he was a president of a Japanese company in the aerospace industry for 8 years?

At the age of 29 years old, Patrice was appointed to be the president of a Japanese company, that had been just acquired by a French company. Though he spoke Japanese already, he still had a number of findings in the Japanese business culture.

The Japanese are uniform. When “No necktie” is recommended, all do the same. (Tokyo)

A long time to sell to major Japanese companies

Our major clients are well-established and large Japanese companies. They were conservative and didn’t trust us as quick as European and American clients did. The Japanese clients asked us requested us various data and samples, that even included confidential information.

The CEO and factory managers of my parent company didn’t understand such Japanese business culture. My role was to educate them. To do so, I brought them to to meetings with Japanese customers.

What was a clue to success?

It is important to show commitment to clients. In my case, I always visited the customers with the Director of Sales of my company, rather than staying in the office. I did sals myself. This worked to the clients. In addition, the attitude of customers were softer to me than they were to my Japanese staff.

Very high quality requirements

Quality requirements of Japanese clients are much higher than the one by European and American companies. For example, even a smallest scratch on your product is unacceptable for the Japanese, even though it has nothing to do with its functions. This is because the Japanese are concerned about the root cause.

You must have a system in place to be prepared for a case something wrong happens. It is another way to show your commitment.

How to assess the satisfaction of Japanese customers

The Japanese customers do not complain, hence you can be profitable at a small scale. In contrast, the French complain and the Americans, cheat the system. For the Japanese, you must get a feel of dissatisfaction or satisfaction. If you don’t feel their dissatisfaction, the Japanese customers may just disappear.

How to manage the Japanese staff

I was 23 years old when I entered the company and became the president when I was 29. I spoke Japanese and my young colleagues took me around. I even participated in “Settai”, a dinner with clients. These experience helped me to manage the staff.

Japanese staff wait for a boss to tell them to do A, B, C, …. In addition, a close follow-up is needed. In contrast, the Europeans are independent and they take initiatives. You can let them go. The French needs much motivation but not being told.

Strong resistance to the change

In recruitment, I found that many people were afraid of working in a foreign-owned company, We offered high salary but it didn’t work well. We could hire only those who worked in other foreign companies before.

Japanese people are highly uniform in their working habit. A strong leadership counts to make any change.

Forthcoming meetings — “Moshi moshi, Japan?” will meet again in the autumn 2015. Planned dates are, 23 October, 20 November and 3 December. Will keep you posted.

Wish to know how to succeed in business with Japan?

Please ask Yoshiko KURISAKI for more –> yoshiko,kurisaki@gmail.com

“Uchi – Soto”, the Japanese glass wall. — Highlights of “Moshi moshi, Japan”, 8 May 2015

Though many people like Japan, some of them notice that there may be a glass wall in the Japanese mind beyond which a non-Japanese may not go. Many people felt, “The Japanese are kind, but it looks like there is a limit in becoming friends with them.” Why? What is this feeling?

I presented a set of notions that helps to look at the Japanese mindset, “Uchi and Soto” and “Ura and Omote“.

The discussion went on based on experience of working with the Japanese in Japan or Switzerlans. Highlights are;

I was a president of a Japanese company and only foreigner. I had to be accepted and must understand various codes. For example, I had to be present on the first working day of the new year. I had to be aware of the feeling of employees by knowing the level of politeness (“Keigo”) in the language they talked to me.
I had to know the level of politeness in the language (“Keigo“). It was difficult for me but people didn’t talk to me in plain Japanese. Beer helped our communication.
I didn’t have a problem in communication in English with the Japanese business partners.
I was also the only non-Japanese in my ex-company. I felt I didn’t have to follow the invisible rules in the office. So I left the company at 7 PM everyday, instead of much later as my Japanese colleagues were doing. –> It is another side of “being outside (Soto)“. You were allowed to leave the office earlier because you were accepted as someone who was not a member of their community (Uchi).
It was important to have non-Japanese friends, when I worked for a Japanese company in Japan. In addition, I did Aikido to clean up the stress.
I didn’t feel a non-Japanese friends but didn’t have a problem. I became frieda with the Japanese people who were newly hired as I was.
In the Japanese office, all must behave in the same way. Being a manager and an only foreigner, I leaned that I had to manage in a Japanese way.
If you are the only foreigner in your company, it is important to take things as it is. That said, you may lose your sense of judging the people if you are too open-minded. You must keep your own value and make decision on your own, while accepting all around you.

Forthcoming meetings —

Date: Friday 19 June, 18:00 – , “What is it like for a French man to be a president of a company in Japan?”
Place: McDonald (1st Floor), 22, rue du Mont-Blanc, 1201 Geneva, 1 min from Cornavin station (New Place!)

Moshi moshi, Japan? — Japanese market for Swiss innovative start-ups, Geneva, Friday, 13 March

You are cordially invited for “Moshi moshi, Japan?“, Geneva on Friday, 13 March.

“Moshi moshi, Japan?” is an informal meet-up with people who are doing business with Japan. Though Japan is a fascinating market, its business culture is nothing like others. In addition, handling the culture well is the key to success with Japan.

What are other people doing to work well with Japan?

What works and what doesn’t?

What breakthrough did other people make?

Let’s exchange experiences and discuss over coffee!

Mr. Shaban Shaame, CEO & Founder, EverdreamSoft

on “Japanese market for innovative startups“

Participants: Anyone interested in business with Japan.

Date and time: From 18h00 to 19h15, Friday,13 March

Place: Starbucks, Rive, Geneva central area

Languages: French and English

Organisation fee: CHF 10.-
Please register: By e-mail or phone call to Yoshiko Kurisaki, Europe-Japan Dynamics

Yoshiko.kurisaki@gmail.com, Tel. 076 411 6076

I look forward to seeing you!

Yoshiko

Check it out! Forthcoming meetings —

Friday 17 April, Uchi and Soto, the key concepts of the Japanese relationship building

Friday 26 June, Negotiations with Japanese companies (Tentative)

Moshi moshi, Japan? (2) — The Japanese mindset seen from a recruiter

“Moshi moshi, Japan?”, held in Geneva, 13 February 2015

Serge, who worked as a recruiter of the Japanese in Tokyo for two years, was the theme setter this time. We learned interesting insights on Japanese candidates and discussed their work mind-set.

Key words:

Foreign companies want to hire the Japanese, as the Westners are too aggressive for the Japanese culture.
The Japanese are very timid in speaking English. A non-Japanese recruiter must speak Japanese.
Three major challenges; 1) to convince a candidate to meet me for the first time, 2) fear of change, and 3) strong loyalty to the present company, even if he wants to change it.
“It is almost a babysitting” — Must accompany the candidate from A to Z; from listening to his fear of departure, his partner’s opinions, through to how to explain his departure to his boss.
Women candidates were more autonomous then men and less fearful.
“Responsibility ” for the Japanese: A killer word of his boss, “Do you leave your responsibility?”. The sense of “responsibility by the Japanese is much stronger than Europeans’. It’s a life commitment. Some candidates change their minds at the last moment, due to the sense of loyalty to the present company coupled with the sense of “responsibility”.
Japanese employers are much more submissive to their employers than Europeans.
A recruiter must establish the confidence with a candidate first. Empathy is important. Drink after works.

Thank you very much for all the people who participated in the meeting.

Forthcoming meetings —

Friday 13 March, Japanese market for innovative start-ups

Friday 17 April, Uchi and Soto, the key concepts of the Japanese relationship building

Friday 26 June, Negotiations with Japanese companies (To be confirmed)

Participants: Anyone interested in business with Japan.

Tme: From 18h00 to 19h15

Place: Starbucks, Rive, Geneva central area

Languages: French and English

Organisation fee: CHF 10.-

Registration: By e-mail or phone call to Yoshiko Kurisaki, Europe-Japan Dynamics

Yoshiko.kurisaki@gmail.com, Tel. 076 411 6076