Fresh & Hot from Japan, 12 to 16 December 2016

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Please enjoy fresh & hot news from Japan with comments by Europe-Japan Dynamics.

12 Dec. Inquiries and doorstepping investigations in the cyber space by a special force of Fukuoka Prefectural Police

Eradicate cyber crimes! — a special force of Fukuoka Prefectural Police, whose members are special investigators who had studied the computer science, “Cyber security special team (F-CST )”  started operating. The team deals with the investigation to go back and forth between the cyber space and real world, and started seeing the results.

Comments: Police needs competence of hackers to investigate cyber crimes.

13 Dec.  Automatic driving bus in campus, field experiment by a group of public and private organizations including Kyushu University

Four private and public organizations including Kyushu University announced that they would start a field experiment of the automatic driving bus from next January, and showed a demonstration run in Ito campus of Kyushu University  (Nishi-ku, Fukuoka-shi). The Road Traffic Act does not allow the unmanned driving in the public road, but premises in the campus is all right as it is not the public road.  The group of organizations plans to progressively  test the bus in the environment near to the public road and improve safety and convenience. It is aimed to put the automatic driving bus into practice as a means of transportation in campuses in the latter half of 2018.

Comments: The automatic driving cars may start being used for specific purposes in the private premises, such as Universities, factories, hospitals, etc.

14 Dec. Please read it before you use!, “Toilet paper to read” getting popular

It is too good to just use — “Toilet paper to read” by Hayashi Paper (President Hiroyuki Hayashiof Hina, Fuji-shi, Shizuoka produces is popularFrom a quiz to a novel and disaster prevention information, here are more than 30 products of this kind. The company is receiving a number of requests for an original toilet paper from public institutions and companies inside and outside the prefecture.

Comments: It is a great value-added of toilet paper!

xmas-toilet-paper

15 Dec. Fuji Film acquired Wako Pure Chemical Industries from Takeda Pharmaceutical to strengthen its medical business

Fuji Film Holdings Corp. purchased Wako Pure Chemical Industries  Ltd. (Osaka-shi), a subsidiary of Takeda Pharmaceutical Company Limited specialized in reagent for studies for approximately 154,700 million yen. Fuji Film intends to acquire techniques necessary for research and development of the regenerative medicine and thus to strengthen its medical business.

Comments: With decreasing demand for films, Fuji Film is undergoing a strategic shift to the medical business using its core competence on chemicals.

16 Dec. Christmas tree of high-quality melons, “If you hit the right number, please get one”

“The melon tree” which used the high-quality cantaloupes is displayed in the Nishijima gardening housing complex of Hataeda, Nankoku-shi, Kochi until 24th and heaps up a Christmas season.

Comments: Japanese are good at using Christmas for marketing of high quality melons!

melon-tree_comm

  • All the news items are picked up from “Asahi Digital”, and summarized and translated by Europe-Japan Dynamics. The articles are not an official translation by the Asahi Newspaper.

What is it like for a French man to be President of a Japanese company? — From “Moshi moshi, Japan?”, 19 June. 2015

What did a French man find when he was a president of a Japanese company in the aerospace industry for 8 years?

At the age of 29 years old, Patrice was appointed to be the president of a Japanese company, that had been just acquired by a French company. Though he spoke Japanese already, he still had a number of findings in the Japanese business culture.

The Japanese are uniform. When
The Japanese are uniform. When “No necktie” is recommended, all do the same. (Tokyo)
  • A long time to sell to major Japanese companies

Our major clients are well-established and large Japanese companies. They were conservative and didn’t trust us as quick as European and American clients did. The Japanese clients asked us requested us various data and samples, that even included confidential information.

The CEO and factory managers of my parent company didn’t understand such Japanese business culture. My role was to educate them. To do so, I brought them to to meetings with Japanese customers.

  • What was a clue to success?

It is important to show commitment to clients. In my case, I always visited the customers with the Director of Sales of my company, rather than staying in the office. I did sals myself. This worked to the clients. In addition, the attitude of customers were softer to me than they were to my Japanese staff.

  • Very high quality requirements

Quality requirements of Japanese clients are much higher than the one by European and American companies. For example, even a smallest scratch on your product is unacceptable for the Japanese, even though it has nothing to do with its functions. This is because the Japanese are concerned about the root cause.

You must have a system in place to be prepared for a case something wrong happens. It is another way to show your commitment.

  • How to assess the satisfaction of Japanese customers

The Japanese customers do not complain, hence you can be profitable at a small scale. In contrast, the French complain and the Americans, cheat the system. For the Japanese, you must get a feel of dissatisfaction or satisfaction. If you don’t feel their dissatisfaction, the Japanese customers may just disappear.

  • How to manage the Japanese staff

I was 23 years old when I entered the company and became the president when I was 29. I spoke Japanese and my young colleagues took me around. I even participated in “Settai”, a dinner with clients. These experience helped me to manage the staff.

Japanese staff wait for a boss to tell them to do A, B, C, …. In addition, a close follow-up is needed. In contrast, the Europeans are independent and they take initiatives. You can let them go. The French needs much motivation but not being told.

  • Strong resistance to the change

In recruitment, I found that many people were afraid of working in a foreign-owned company, We offered high salary but it didn’t work well. We could hire only those who worked in other foreign companies before.

Japanese people are highly uniform in their working habit. A strong leadership counts to make any change.

Forthcoming meetings — “Moshi moshi, Japan?” will meet again in the autumn 2015. Planned dates are, 23 October, 20 November and 3 December. Will keep you posted.

Wish to know how to succeed in business with Japan?

Please ask Yoshiko KURISAKI for more –> yoshiko,kurisaki@gmail.com