ICT applications in medical and public health domains in Europe – Case studies and lessons

ICT is used to enable inter-operability of medical and health information systems to serve citizens’ needs moving across countries, while adhering to regulations of different countries. The author has selected for the report three cases developed to serve practical end-user needs for delivery of medical services, and will analyze key issues for the vital development of the ICT applications. The cases are ; Smart Open Services for European Patients (epSOS) for mutual use of the patient data across Europe、the Clinical Information System (CIS, Geneva), a pioneer of an information system for medical workers in hospitals、 and Thrombosis Digital Logbook, a self monitoring system of Thrombosis patients that connects relevant medical service providers via information sharing.

These three cases indicate that connecting different stakeholders across geographies and organizations, and cost-reduction by the use of ICT systems available in the market place are becoming popular in the medical and public heath domains. Co-working between users and ICT engineers is the key to create ICT systems which are easy to use and which help the users.

Keywords:
EU, Medical Services, ICT, Electronic Prescription, Medical Care Information Systems, Interoperability, Case Study, Smart Card, HL7, ID, Security Management, Open Systems, Hospital, Co-working between users and ICT engineers,
Switzerland, Netherlands

Click here for the full report in Japanese

* The report has been published by KDDI Research Institute, Japan.

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Author: Yoshiko KURISAKI (栗崎由子)

I am Yoshiko Kurisaki, Japanese, executive consultant specializing in cross-cultural management between Europe and Japan. Being based in Geneva, I travel between Europe and Japan. Culture may be a stop factor in business. That said, if you go beyond that, culture is a vaIuable source of inspirations and innovation. I help European businesses to turn cultural barriers to innovation.   栗崎由子(くりさき よしこ)、ダイバーシティ マネジメント コンサルタント。二十余年間欧州の国際ビジネスのまっただ中で仕事をしてきました。その経験を生かし、日欧企業むけにビジネスにひそむ異文化間コミュニケーションギャップを解消し、国籍、文化、性別など人々の違いを資源に変えることのできるマインドセットを育てるための研修やコンサルティングを行なっています。文化の違いは”面倒なこと”ではなく新しい価値を生み出す源泉です。日本人の良さを国際ビジネスに生かしながら、違いを資源に変えて価値を創造しましょう。ジュネーブ在住で、日本とスイスを往復しています。

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